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Report Id: 9e01be02-f3aa-4de4-97cf-81f88f3321b3įaulting package-relative application ID: Here's the Windows Application Event log when the crash occurs:įaulting application name: AcroRd32.exe, version: 1.0, time stamp: 0圆5738350įaulting module name: AcroRd32.dll, version: 1.0, time stamp: 0圆573834cįaulting application start time: 0x01da3a9fd29f396fįaulting application path: C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exeįaulting module path: C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.dll We've rolled back some clients to the November Planned Update patch (2023.006.20380) and this problem no longer exists. Usually crash will occur in about 1-5 tries. To replicate in our environment, a user simply needs to open a PDF on a UNC share, type information into the fields, exit & don't save. Our organization has recently updated Adobe Reader DC (32-bit) to version ( 23.008.20421) and now we're seeing wide spread crashes when accessing PDF forms over UNC shares.įortunately, the 64-bit version of Reader or the Pro version(s) do not seem to be affected. Curious if anyone else is observing issues with Decemeber Planned Update for Adobe Reader DC (32-bit)?
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